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Privacy Policy

Privacy Policy

Effective Date: January 1, 2024

At MALLNDELLA FOREX INVESTMENTS, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our services, website, or interact with us.

1. Information We Collect
  • Personal Identification Information:
    • Full Name
    • Date of Birth
    • Nationality
    • Residential Address
    • Email Address
    • Phone Number
    • Government-issued ID (e.g., passport, national ID card, driver’s license)
  • Financial Information:
    • Cryptocurrency Wallet details
    • Credit/debit card information (if applicable)
    • Source of Funds
    • Investment experience and objectives
    • Transaction history
  • Technical and Usage Information:
    • IP address
    • Browser type and version
    • Operating system
    • Referring URLs
    • Pages viewed, time spent, clickstream data
    • Device identifiers
  • Correspondence Information:
    • Records of communications with us (emails, chat transcripts)
2. How We Collect Your Information
  • Directly from You: Account registration, forms, communication, KYC, deposits/withdrawals.
  • Automatically: Through cookies, web beacons, and browsing activity.
  • From Third Parties: Credit agencies, ID verification services, public databases.
3. How We Use Your Information
  • To Provide and Manage Services: Account setup, deposits/withdrawals, trade execution, support, updates.
  • For Legal and Regulatory Compliance: KYC, AML, fraud detection, audits.
  • For Business Operations and Improvement: Analytics, research, troubleshooting, new services.
  • For Marketing (where permissible): Promotions, newsletters (opt-out available).
4. Disclosure of Your Information
  • Service Providers: Payments, ID verification, hosting, IT, support.
  • Regulators & Law Enforcement: Where legally required.
  • Business Transfers: Mergers, acquisitions, financing.
  • Affiliates: For operations and business purposes.
  • Professional Advisors: Legal, auditing, consulting.
  • With Your Consent: Any other disclosed purpose.
5. International Data Transfers

Your data may be stored and processed outside your jurisdiction, with safeguards (e.g., standard contractual clauses).

6. Data Security
  • Encryption
  • Firewalls
  • Secure servers
  • Strict access controls

Note: No method of online transmission is 100% secure.

7. Data Retention

We retain personal data as long as necessary (typically 5–7 years) to meet business and legal obligations.

8. Your Rights
  1. Right to Access
  2. Right to Rectification
  3. Right to Erasure
  4. Right to Restriction of Processing
  5. Right to Data Portability
  6. Right to Object
  7. Right to Withdraw Consent

Contact us to exercise your rights (verification may be required).

9. Cookies

We use cookies to analyze traffic, remember preferences, and improve user experience.

  • You may disable cookies in your browser.
  • Some features may not work without cookies.
10. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Policy and will notify users by posting a new effective date or through other communication.

12. Contact Us

If you have any questions or concerns, please contact us at: